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Cognifaze

FAQ

Questions we get before the audit.

Short answers. If yours isn’t here, ask us.

What happens in the free automation audit?

A short call to find the workflow worth fixing first. We look at how your business runs today and show you the first workflow worth automating, with the diagram, the tools involved and the expected result.

Do I have to buy anything after the audit?

No. The audit is free and has no obligation.

How much does it cost?

We don’t publish prices. After the free audit, you get a scoped proposal: written scope, deliverables and timeline before any work starts.

How long does a project take?

It depends on the work, so we don’t publish timelines. Your scoped proposal sets the timeline before anything starts.

Where do we start?

With one workflow, built and tested on real cases, before we extend. Start with a Starter project: one workflow, fixed scope.

Do we have to change the tools we use?

No. We build into the tools you already use: your CRM, phone, WhatsApp, Google and Microsoft tools.

Will we see what you’re building before you build it?

Yes. We draw the workflow before writing any code, so you see exactly what will happen.

Who owns what you build?

You own your workflows, data and accounts.

Can we stop monthly support?

Yes. Partner is monthly support, with notice to end. The notice period is set in your proposal.

Do you write reviews or testimonials for clients?

No. We only use real customer reviews that customers have agreed to share, and we never write or generate testimonials.

Do your outbound calling agents say they’re an AI?

It depends. By default the agent doesn’t open the call by announcing it, but if the person asks whether they’re speaking to an AI, it says yes plainly and never claims to be a person.

Rules differ by country, and some require an AI-voiced call to say it’s an AI up front. Where a country’s rules require it, we set the agent to say at the start of the call that it’s an AI call. All outbound calls follow the calling rules we agree with each client.

Which industries do you work with?

Small and mid-sized teams, and teams or departments inside larger companies. We focus first on IT companies and MNCs, startups and MSMEs, design studios, real estate, hospitals and clinics, e-commerce, education and coaching, local services, marketing agencies and traditional businesses. It’s not an exhaustive list.

See industries

What happens to the details I send you?

How long we keep it

We check website requests (contact requests and sent audit results) once a month, and delete each one once it reaches 24 months.

If you become a client, we keep your client records for as long as the law requires for business records.

Asking us to delete your details

To ask for a copy of your details, a correction or deletion, email support@cognifaze.com. We reply within 30 days.

Read our privacy policy

Pick one problem. We’ll show you the fix.

Book a free automation audit. We’ll look at how your business runs today and show you the first workflow worth automating, with the diagram, the tools involved and the expected result.

Book a free automation audit

Live demo coming soon

Soon you’ll be able to talk to our AI voice agent right here in your browser. Until then, book a free automation audit and tell us how your calls are handled today.